Privacy Policy for sunpeaksventures.com
Last Updated: [Date]
1. Information Collection
We collect data when you:
- Register an account (name, email, password)
- Make purchases (payment details, shipping address)
- Browse our site (cookies, IP address, device info)
- Contact support (chat/email transcripts)
2. Purpose of Processing
Your information helps us:
- Process and fulfill orders
- Improve user experience
- Prevent fraudulent activity
- Comply with legal obligations
- Personalize marketing (with consent)
3. Legal Basis
Processing is based on:
- Contractual necessity (order fulfillment)
- Legitimate business interests
- Your explicit consent (for sensitive data)
4. Data Sharing
We only disclose information to:
- Payment processors (Stripe, PayPal)
- Shipping providers (FedEx, DHL)
- Analytics partners (Google Analytics)
- Legal authorities (when required)
5. International Transfers
Data may be transferred globally using GDPR-compliant safeguards.
6. Security Measures
We implement:
- 256-bit SSL encryption
- Regular penetration testing
- Role-based access controls
- PCI-DSS compliance for payments
7. Your Rights
You may:
- Access your personal data
- Request corrections
- Delete your account
- Object to processing
- Request data portability
Exercise rights at: Data Request Portal
8. Cookies & Tracking
We use:
- Essential cookies (shopping cart)
- Performance cookies (analytics)
- Marketing cookies (opt-in)
Manage preferences: Cookie Settings
9. Data Retention
We retain data:
- For active accounts (3 years inactive)
- Order history (7 years for tax compliance)
- Until consent withdrawal (marketing data)
10. Children’s Privacy
We do not knowingly collect data from users under 16.
11. Policy Updates
Changes will be posted here with effective dates.
12. Contact Us
For privacy concerns: DPO Contact